Family Link used outside supported device scope

Detection

An iPhone, iPad, Windows/Mac/Linux computer, or school-managed account appears in the child’s actual device/use inventory.

Fix (technical)

Google states that iPhones, iPads and non-Chromebook computers cannot be supervised with Family Link; Google Workspace for Education accounts cannot be managed by Family Link. Use the native control system for that device or document the gap. [google-family-link-getting-started]

Fix (relational)

Ask the child to help list the devices and accounts they use for school, leisure and relatives’ homes.

Residual risk

A device inventory must be reviewed whenever the child gains access to a new device.

Sources

  • google-family-link-getting-started

  • esafety-parental-controls